Frequently Asked Questions
Find answers to common questions about our printing, signage, and direct mail services.
Is Thriftco Printing a Union Print shop?
Thriftco is a proud member of the Boston Pressman’s union and Teamsters Local 3.
What is the cost to have artwork created by our team?
We have an in house artwork team that can create artwork for your project. Please call us at (978) 531-5546 or email us at info@thriftcoprinting.com for more information.
Will Thriftco proofread my project for spellings and grammar errors?
Thriftco does not proofread for spelling or grammatical errors. We will review your artwork file to ensure the printing and layout specifications are met, but proofreading must be done by you. We provide a final proof for you to review for any errors. Thriftco Printing is not responsible for any type errors/omissions.
What is your payment policy?
Payment is due when your order is placed. Mailings are required to be paid in advance before they are released to the Post Office. We accept payment by secure pay-by-link or QR code. Please call or email for more information.
Can I cancel my order?
There are no refunds or cancellations once the order has been approved to move to production.
Will Thriftco Printing use my artwork or finalized products in their advertisements?
Thriftco Printing reserves the right to use any and all products for advertisements or for display samples unless otherwise stated.
For photographic images should I use the CMYK or RGB color mode?
We recommend CMYK. We do accept RGB but there may be color variation.
What program does Thriftco recommend its customers to use for artwork?
A high resolution PDF file is preferred. We also accept Illustrator and InDesign files. All fonts and links must be included.
What are bleeds, trim and safe area?
Bleeds
The portion of your design that will be trimmed off when cut to the final size. The purpose of a bleed is to make sure your design or image reaches right to the very edge of the cards, leaving no thin white edges. A standard bleed is .125″ around all sides. All bleeds must be included in artwork files.
Trim
This is the final size of your cards, after the ‘bleed’ has been cut off.
Safe Area
This is an area inside the “Trim.” Being smaller than your final card, the safe area is kept well away from blades and cutting machines. This is where you should place your most important information or sections of your design. Anything outside of this area runs a risk of being cut off. This is a 0.125" margin is required. For books, a 0.25" margin is required.
How much bleed should I build into my printable piece?
Thriftco requires adding a 0.125 inch bleed to your files.
What is the cost of postage?
Postage prices are determined based on the size, weight, and type of each piece. Additionally, there are different rates for the presorted standard rate and the presorted first class rate.
Please call or email for more information: Tel: (978)-531-5546, info@thriftcoprinting.com
What is a presorted standard rate and what is a presorted first class rate?
- Presorted Standard – The most cost effective way to mail. Presort standards takes several business days longer than first class mail to arrive.
- First Class – It is the fastest service when trying to get your mail out in a rush.
What type of mailing list format does Thriftco accept?
- .XLS
- .CSV
- .TXT
Do I need a postal permit to mail?
Thriftco has its own postal permit which will save the time and money of opening a permit at the post office.
How much space do I need for the address block on a mailer?
Thriftco requires a 4” wide by 2.5” tall clear white space fore the address.
How should I format my list?
Thriftco Printing proudly serves businesses across Massachusetts, including Boston and surrounding cities, as well as the broader New England region.
Boston, Roxbury, Quincy, Somerville, Cambridge, Peabody, Beverly, Lynn, Boxford, Burlington, Chelsea, Danvers, Essex, Everett, Georgetown, Gloucester, Groveland, Hamilton, Haverhill, Ipswich, Lynn, Lynnfield, Malden, Manchester, Marblehead, Melrose, Merrimack, Middleton, Nahant, Newbury, Newburyport, North Reading, Peabody, Reading, Revere, Rockport, Rowley, Salem, Salisbury, Saugus, Somerville, Stoneham, Swampscott, Topsfield, Wakefield, Wenham, West Newbury, Winthrop, Woburn, and more…
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